About Us

About IT4Home

IT4Home was set up in 1999 by IT engineer Jonathan Granville-Fall, who realised that home-based customers needed prompt, reliable tech support.

With families owning multiple devices such as laptops, smartphones, tablets and smart TVs, it was vital to offer a service that could quickly solve problems for customers who didn’t have the time or tech knowhow to do it themselves.

The company has a team of friendly, knowledgeable engineers ready to tackle whatever IT problem you throw at them. PC need repairing? Wifi not working? Internet gone AWOL? Smart TV on the blink? There’s nothing much the IT4Home engineers won’t get stuck into.

And there are lots of ways we can help. With our support, you don’t have to do anything – our engineer will quietly get on with the job while you get on with your life. For telephone support, you can expect calm, reassuring assistance from an engineer who’ll gently guide you through what to do. You’ll get none of that impersonal call centre spiel from us!

When you need a home callout, we can be with you within 24 hours – or even sooner if you’ve got a bit of an emergency. Our engineers will arrive in one of IT4Home’s distinctive blue and orange minis – honestly, you can’t miss them – and be dressed in the company’s uniform. We think it’s important to look smart.

If your computer can’t be fixed at home, we’ll whisk it off to our York workshop – a busy hub where our engineers beaver away so they can reunite customers with their devices as soon as possible (we know how you hate to be parted from your tech!).

What we really love about our company is offering a personal service. Where possible, we’ll allocate customers the same engineer. It means you get a familiar face – or voice if it’s telephone support – who you know and trust. And because the engineer will know your computer inside and out, they can crack on and quickly get it fixed.

Thousands of satisfied customers have used IT4Home and we really hope you’ll give us a try, too. We cover homes throughout Yorkshire and provide telephone support for anyone who lives further afield, too.

For all your IT needs, give us a call on 0330 3800 100 or drop us a line

We can help with...

PCs
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Laptops
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Smartphones
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Tablets
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Games Consoles
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Smart TVs
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Support to suit you

Whatever your PC problem, we have a way of helping

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